Privacy Policy

1. The Scope

This policy outlines what Personal Data the Company collects from individuals and how it processes, shares, and secures that information.

This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified, or who can be identified through a combination of additional information we hold or can access.

The Policy defines "processing" as any activity involving the collection or use of Personal Data, including its management, organisation, and storage.

Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect information from individuals younger than 18, nor do we permit such individuals to use our services. If we become aware of any information about minors, we will remove it promptly.

2. What Personal Data Do We Have on You

When you access our service, channels, or website, we collect your Personal Data. In some cases, we may also ask you to provide Personal Data directly.

2.2 In some cases, we collect your Personal Data by analysing how you use our Services and service channels, or by receiving information from our third-party partners.

3. No Requirement to Disclose Personal Information

3.1 You're not required to provide us with any personal data. However, in certain circumstances, if you choose not to supply personal data, we may be unable to offer our services or allow you to access the website.

4. What Personal Data We Collect

The information you collect is not considered private information and cannot be used to identify you.

Personal data you choose to share with us when you connect to a third-party online trading platform through our service.

4.4 Personal information you provide to third-party trading platforms: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing of Personal Data

Your Personal Data is processed by the company in accordance with the purposes outlined in this section and the applicable legal basis.

5.3 Contact us via email for further details about the processing required to protect legitimate interests.

5.4 Below are the reasons and legal grounds we may use the information you provide to us:

6. Transfer of Personal Data to Third Party

The Company may also share Personal Data with third-party service providers, such as hosting, storage, and analytics partners, including IP address information to support our service delivery and improve user experience.

6.2 You can request that we share your Personal Data with third-party trading platforms. We will provide the Personal Data you submit to us with these platforms. Their use of your Personal Data is governed by their own privacy policies. Your Personal Data may be shared with multiple trading platforms.

The Company may share Personal Data with affiliated entities or business partners to obtain resources that help enhance and improve the products and services offered to customers.

6.4 If disclosure is necessary to protect the rights of third parties or their assets, the Company may share Personal Data with regulatory, local, or other official authorities.

We may share your Personal Data with potential investors, buyers, or lenders to the Company or any group company if a transaction occurs, including asset transfers, sales, mergers, restructuring, consolidation, or bankruptcy proceedings involving the Company or any group entity.

7. Cookies and Services from Third Parties

We may use third-party services, such as advertising and analytics providers, which may also use cookies or similar technologies on our website.

7.2 Cookies are small text files stored on your device when you visit our website. We use them to understand your preferences and browsing behaviour, enhance your experience, remember your settings, and personalise the products and services we offer. Cookies also help us gather analytics and usage statistics.

7.3 We use two main types of cookies on our website: session cookies and persistent cookies. Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device after you close your browser and help us recognise you as a returning user, making it easier for you to access the website.

However, be aware that certain features or the entire Website may not function as expected in this scenario.

Online Tracking Notice: This service does not currently honour do-not-track signals.

8. Retention of Personal Data

The Company will retain your Personal Data for as long as necessary to fulfill the processing purpose described in this Policy, or for such longer periods as required by applicable law, regulations, policies, and relevant orders.

We'll share your information with third-party trading platforms for 12 months. If you consent, we'll continue sharing your data for a further 12 months.

We regularly review the Personal Data we hold to ensure it's no longer necessary and delete it accordingly.

9. International Transfers

Your personal information may be transferred to other countries, including to third countries or international organisations. We take all necessary steps to protect your personal data and ensure you can exercise your rights and access effective legal remedies.

9.3 The Company can provide details about the security measures used to protect your Personal Data when transferred to third-party countries or international organisations. To request this information, email: support@clausin-groud.best

10. Security of Personal Data

We have implemented appropriate organizational and technical measures to protect your Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will be kept secure without error. We are not liable for any indirect, incidental, or consequential damages that result from the use or disclosure of your Personal Data. This includes, but is not limited to, Personal Data disclosed due to transmission errors, unauthorised access by third parties, or any other cause beyond our reasonable control.

10.3 If we're legally obligated or face circumstances beyond our control, we may need to share your Personal Data with third parties, such as public authorities. We cannot guarantee the security measures these third parties apply to your Personal Data in such situations.

Personal data cannot be transferred over the internet with complete security. We cannot guarantee the safety of any personal data you send to us online.

11. Hyperlinks to Third Party Websites

Our website may contain links to third-party sites and applications that operate independently of the Company. We do not supervise these external platforms and are not responsible for how they collect or process your personal data. This Privacy Policy does not apply to activities conducted through such third-party sites or applications.

11.2 When visiting any third-party websites or apps, we recommend reviewing their privacy policies before deciding to access or use them. We also suggest you exercise caution when sharing any Personal Data with them.

12. Modifications to This Policy

This Policy may be updated at any time. If we make changes, we will notify you by posting the updated Policy on our website.

12.2 Additionally, when we make significant changes to this Policy, we will notify you through appropriate channels and publish an announcement on our website.

12.3 Any amendments, unless explicitly specified otherwise, will take effect following publication of the revised Policy.

13. Your Rights

You have the right to request that we verify the accuracy of Personal Data we collect about you, correct any inaccuracies, and delete Personal Data we no longer need. You may also limit how we process your personal information.

If you are a resident of the EEA, please refer to this page for your rights. You have access to these rights regarding the Personal Data you provide. To exercise your rights, please send an email to the address below.

13.3 Access rights The Company can verify the accuracy of your Personal Data being processed. If accurate, you have the right to access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed at no charge, though a reasonable fee may apply for additional copies. Data will be made available electronically upon request. Your right to access Personal Data must not conflict with the rights and freedoms of others. If granting access would harm another person's rights or freedoms, the Company may refuse the request or limit its scope.

13.4 Right to rectification The Company may correct inaccurate Personal Data. You have the right to request that incomplete or inaccurate Personal Data about you be corrected, depending on the purpose of processing.

13.5 Right to Erasure The following reasons are applicable: (a) Personal Data are no longer required for the purposes for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of your Personal Data based on legitimate interests pursued by us or a third party; (d) Personal Data are processed unlawfully; or (e) Personal Data must be deleted to comply with a legal obligation. This right does not apply when processing is necessary (a) to fulfil a legal obligation under European Union law or Member State law; or (b) to establish, exercise, or defend legal rights.

13.6 Processing restrictions If you have concerns about the accuracy of your Personal Data, you can request that the Company limit how your Personal Data is processed. Once a restriction is requested, your Personal Data may only be retained if you provide consent, or if it is necessary to establish, exercise, or defend legal rights, or to protect the rights of another individual, or where there is a significant public interest reason within the European Union or a Member State.

13.7 Right to data portability If your Personal Data is processed by an automated system based on your consent or a contract you are party to, you have the legal right to request and review your Personal Data held by the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your other rights, including your right to erasure. The right to data portability does not interfere with the rights or freedoms of any other person.

13.8 Right to challenge You have the right to object to any processing of your Personal Data based on legitimate interests pursued by the Company or a third party at any time. This applies to all processing based on these legitimate interests, including profiling. If we establish compelling legitimate grounds for processing your Personal Data, we may only continue if your rights, freedoms, or interests do not outweigh our grounds, or if processing is necessary for establishing, exercising, or defending legal rights. Regarding direct marketing, you may object to the processing of your Personal Data at any time.

13.9 Right to withdraw consent You may revoke your consent for Us processing your Personal Data at any time. This will not affect the legality of any processing that relied on your consent before withdrawal. You have the right to lodge a complaint with your supervisory authority. You may also appeal to a supervisory authority established by an EU Member State to protect individual rights regarding Personal Data processing within the European Union. EU and Member State laws may limit your rights regarding your Personal Data, as outlined in this section 13.

We'll provide the information you've requested under Section 13 of this agreement within one month of receiving your request. If necessary, we may extend this timeframe to up to two months, depending on the complexity of your request and the volume of requests we're handling. We'll notify you of any extension within one month of receiving your request, along with the reasons for the delay.

13.11 Subject to section 13 of the law, information you request under your rights will be provided at no cost. If your request is unjustified or excessive — particularly if repeated — we may charge a reasonable fee to cover the administrative costs of fulfilling it. We may also decline to act.

If we have concerns about verifying your identity, we may ask you to provide reasonable means of identification.